What is IT Outsourcing?

IT outsourcing refers to using external services that provide practical solutions for IT services. In other words, your IT-related business work is managed by a third party. For example, IBM and FedE are used for management, the latter for logistics services, and both are external parties to any business. 

What are the Pros and Cons of IT Outsourcing?

Like every other thing, IT outsourcing service has its advantages and disadvantages, which cannot be denied. Below we have gathered its few pros and cons that may require to get noticed before taking any decision to outsource your software development:

Advantages of IT Outsourcing:

  • Cost-effective – When you have an in-house IT department, you constantly need to upgrade your staff with the latest technology to cope with the demand of the field. However, by outsourcing software development, you do not need to worry about the other costs which are almost necessary to manage a proper IT department. 

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You have to pay the IT outsourcing company their monthly or annual fees, and they will handle the rest. 

  • Remote Support Available – It is common to get a malfunction in your employee’s computer; you need a technician to fix them. During all these processes, a lot of time can get wasted while in development outsourcing; fixing any bug or error will not be your concern. 

You may get remote IT support from the IT outsourcing team, and all communication can be done remotely without affecting labor efficiency. 

Disadvantages of IT Outsourcing

  • Less Control – When you have an in-house IT department, you know how to manage all the hardware and software that needs to be installed in your employees’ computers and their qualifications, experience, etc. 

But in the case of an IT outsourcing company, you have to put all your trust in the external IT outsourcing services you have hired. This often makes companies think about outsourcing software. 

  • Hardware Issues – Software issues can be solved remotely without physically visiting employees’ workplaces. But solving hardware issues is such a problem when 3rd parties are involved in software development outsourcing.

Suppose your hired IT outsourcing firm is not near your company’s location; you have to wait for the technician to identify and correct errors. It means you don’t know how much time can be wasted, which is a severe drawback of hiring a 3rd party IT outsourcing company. 

What are the 4 types of outsourcing?

IT outsourcing services are divided into four types, all used for different means and purposes. We have discussed its different types and their usage for your business below. 

  • Cybersecurity 

Organizations that provide Cybersecurity services specialize in anticipating threats and often have immediate solutions to provide quality services to satisfy their client’s needs and work side by side with your business. 

  • Website Hosting and Maintenance 

When you have a website, you need a good hosting service and maintenance regularly to keep your website. You need to outsource your website hosting and maintenance services to another party for proper management that can bring a good result. 

  • IT Infrastructure 

In IT outsourcing, Infrastructure as a service (IaaS) works to outsource hardware and equipment like networking, workstation, data center space, server, etc. 

  • Cloud-based Infrastructure 

It is also a type of outsourcing software development and enables businesses to manage their cloud-based services through an external party. This includes serverless computing, data storage, and specialized services like machine learning. 

Do the Benefits of Outsourcing Outweigh the Negative Aspects?

Although IT outsourcing is ineffective in some ways, it offers less control, and hardware issues can be seriously annoying in case of time constraints. Still, as it is cost-effective, provides remote IT support, and sometimes 24/7 support, we can say its benefits can suppress its negative aspects. 

Hiring a renowned and reliable third party for IT outsourcing services may give you the desired outcome for your business needs. It is difficult for a small company to establish its IT department as it demands ample resources thoroughly. But through IT software development outsourcing, your budget problem can be solved with quality services.

Ficus Technologies is a trusted partner for IT outsourcing services offering comprehensive solutions to businesses seeking to optimize their operations and reduce costs. With a team of skilled professionals, we can provide a wide range of IT services, including software development, application maintenance, cloud computing, cybersecurity, and more. By leveraging our expertise, businesses can focus on core competencies while entrusting IT tasks to Ficus Technologies, improving efficiency and productivity. With a customer-centric approach, we ensure seamless communication and transparent project management, delivering high-quality results within deadlines. Ficus Technologies enables businesses to gain a competitive edge through cost-effective and reliable IT outsourcing solutions.

Sergey Miroshnychenko
My company has assisted hundreds of businesses in scaling engineering teams and developing new software solutions from the ground up. Let’s connect.