Development of Event Management Software Case Study - Ficus Technologies

End-to-End Development of Event Management Software

Development of a comprehensive ticketing system that allows users to generate, distribute, and manage tickets through the application or via email.
Country
Europe
Industry
Media and Entertainment
Timeline
2 years
Project Team
7 specialists

ABOUT PROJECT

In the ticketing system, users can make, sell, and share tickets via email or the app. The ticket can easily be scanned using the admin app without old-fashioned scanners that create long queues at check-in. Users can easily make a transport schedule, which will help them to organize logistics at their event. With the product, users can make reports that can be downloaded as PDF or Excel. Users also have the opportunity to send SMS, e-mail, or notifications to event guests.

2K
Events per year
16K+
Customers
160
Customer countries
1K+
Global employees

THE SPECIALISTS WE WERE WORKING WITH

The client came to us for outsourcing because they didn’t have an internal software development division.

PARTNERSHIP GOAL

Organizing a successful event involves juggling tasks such as ticketing, transportation logistics, communication with guests, and generating reports. Traditional methods often lead to inefficiencies, such as long queues for ticket scanning and disjointed communication channels. The challenge lies in integrating these multiple facets into one user-friendly solution that streamlines the event management process, improving efficiency and enhancing the overall event experience. As a result of our cooperation, they received a comprehensive ticketing system that allows users to generate, distribute, and manage tickets through the application.

BEFORE
The application’s technological landscape and business processes needed to be improved.
AFTER
Our product offers a comprehensive event management solution, enabling users to create, sell, share tickets, plan logistics, communicate with guests, and generate insightful reports, all within a single, intuitive app.

THE TECHNOLOGIES WE USED IN PROJECT:

Thinking about
outsourcing?

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WHAT WE DID

  • Introduced a centralized communication hub, ensuring seamless interaction between the event organizers, vendors, and guests.
  • We implemented an integrated ticketing system that streamlined the ticket scanning process.
  • Better user experience without restrictions on the system’s functionality.
  • Implemented robust data security measures to protect personal information and transaction data.
  • Refactored the existing code completely.

WHAT THE COLLABORATION Process Looks Like

1
Idea discussion
  • We discuss what goals your new software should achieve.
2
Business Analysis
  • We analyze the current processes and needs of your business.
3
Desired State Modeling
  • Our team ensures the improvement of the analyzed process.
4
Solution Design
  • Together, we approve the optimal solution to meet your needs.
5
Architecture Design
  • Our team comes up with how the software will look and operate.
6
Software Development
  • We create a solution step by step with constant quality control.
7
Product testing
  • We do quality manual and automated testing of products.
8
Product release
  • We are ensuring that all stages of development are completed for a successful release.

Implemented Features

Ticketing system

Our product integrates a comprehensive ticketing system, allowing users to generate, distribute, and manage tickets through the application or email. It includes an in-app scanner that uses modern technology to eliminate queues and facilitate efficient check-in processes, replacing the need for traditional scanning hardware.

Ticketing system
Modules

The platform includes a sophisticated logistics module, allowing users to plan and schedule event transportation. This feature leverages intelligent algorithms to optimize routing and scheduling, ensuring a seamless logistics experience for event organizers and attendees. The built-in reporting feature also supports data export in PDF and Excel formats for comprehensive analysis and record-keeping.

Modules
Yuliia Borodavko

Yuliia Borodavko

Client Engagement Director

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