Recruitment for the Websites building platform
ABOUT WIX
Wix is a well-known cloud-based platform for building websites that allows anyone to build professional-looking websites without coding experience. Wix provides a variety of configurable themes and design alternatives to suit different sectors and purposes with its user-friendly drag-and-drop editor. Users may easily add functions like blogs, e-commerce capabilities, forms, and more. Wix is a popular option for website development since it enables people and companies to construct aesthetically pleasing, responsive, and device-optimized websites, whether creating a personal blog, portfolio, or online store.
THE CHALLENGE
Wix planned to build a full-fledged call center for technical support based in their Ukrainian office. After a while, the client decided to leave the recruitment process and immediately get a ready-made call center staff. The planned number of staff was 200+ employees.
PARTNERSHIP GOAL
Recruitment of a fully staffed call center.
THE SPECIALISTS WE WERE WORKING WITH
From regular staff to the head of the call center.
Thinking about
outsourcing?
Innovate, market faster, and gain a competitive edge with our services.
WHY WE ARE A
HIGHLY QUALIFIED
IN IT RECRUITMENT
We are a software development organization aware of the particular abilities, credentials, and knowledge needed for IT specialist employment. We are thoroughly aware of the market and are qualified to evaluate individuals according to their technical aptitudes. We can give our clients a history of meticulous technical screenings to evaluate applicants’ expertise in coding languages, software frameworks, and other pertinent technologies. This minimizes total time and effort spent on recruiting and guarantees that only eligible candidates advance in hiring, resulting in quicker talent acquisition.
HOW THE RECRUITING Process Looks Like
- Discussion and collection of information about the company and open vacancies in it.
- Analysis of the labor market according to client requirements and optimization of offers.
- Selection of candidates according to the client’s criteria.
- Coordination and conduct of technical interview with our team.
- Transfer of a potential candidate to a recruiter or HR representative of our client.
- Accompanying the candidate through all stages of an interview until feedback is received.
Recruitment REsults
In the first stage, we selected candidates according to the client’s requirements and sent them to the client’s HR department for interviews. Then, the client decided to fully outsource the recruitment of call center staff to our team. Thus, during the period of cooperation, we recruited more than 200 specialists for all positions according to the staffing table and handed over a call center that was ready to start working. Thus, Wix has launched a full-fledged call center for technical support in the Ukrainian office.
Yuliia Borodavko
Client Engagement Director
Success...! 
