Case Study of Development of ERP System - Ficus Technologies

Web Development of Enterprise Resource Planning (ERP) System

Development of a multi-tenant architecture to support an ERP platform for used vehicle auto-boutique.
Country
USA
Industry
Automotive
Timeline
2.5 year of collaboration
Project Team
14 specialists

ABOUT PROJECT

Auto Boutique is a used vehicle dealership in Texas, Ohio, and Florida. They have three great locations and offer a wide selection of pre-owned cars, trucks, and motorcycles. The dealership has received positive reviews from customers who appreciate the helpful and knowledgeable staff. Customers mentioned their smooth test drive process, spacious waiting area with refreshments, and the assistance they received in finding the perfect vehicle. Auto Boutique provides a convenient and satisfying experience for customers looking to purchase used vehicles.

3
Auto boutiques
1K+
Cars a year
1K+
Car models
10K+
Customers

PARTNERSHIP GOAL

Auto Boutique requested us to create an internal system for managing their business of selling used cars. It was necessary to build a system that would combine all working documentation and all business processes in one place, which would systematize buying a car from a seller and reselling it to the end buyer. The creation of such an ERP system aimed to optimize internal document flow, reducing time spent consolidating and processing information from different sources. Puzzle-DMS is an auto-boutique ERP system that manages the entire buy-sell lifecycle. The software enables employees to automate activities and assists in planning, budgeting, forecasting, and accurately reporting an organization’s financial health. Our cooperation has resulted in the developing of a multi-tenant architecture to support an ERP platform.

BEFORE
The company was experiencing difficulties because information about the sale and purchase of cars and documentation was contained in various paper and digital sources. This made it difficult to organize the work process and analyze its results.
AFTER
With the help of Puzzle-DMS, Auto Boutique has fully established the entire process of buying and selling cars, which consists of 9 internal business processes. Implementing an ERP system using multi-roles for staff allowed workflow optimization by aggregating all the necessary information and documents within the system. Also, developing and implementing their ERP system allowed us to save money on purchasing third-party services, thanks to which the company previously organized its activities.

THE SPECIALISTS WE WERE WORKING WITH

The company didn’t have an in-house software development department, so they turned to us for outsourcing.

THE TECHNOLOGIES WE USED IN THE PROJECT:

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WHAT WE DID

  • Database development to support multiple customers with unique instances.
  • Integration of third-party services like Twilio, Pusher, and so on.
  • Task automation using asynchronous complex queues.
  • Development of a role-based system to authenticate employers and give them appropriate access.
  • Front-end optimization for a better user experience.
  • Release and testing.
  • Development of a user-friendly design interface.

WHAT THE COLLABORATION Process Looks Like

1
Idea discussion
  • We discuss what goals your new software should achieve.
2
Business Analysis
  • We analyze the current processes and needs of your business.
3
Desired State Modeling
  • Our team ensures the improvement of the analyzed process.
4
Solution Design
  • Together, we approve the optimal solution to meet your needs.
5
Architecture Design
  • Our team comes up with how the software will look and operate.
6
Software Development
  • We create a solution step by step with constant quality control.
7
Product testing
  • We do quality manual and automated testing of products.
8
Product release
  • We are ensuring that all stages of development are completed for a successful release.

Implemented Features

Multi-Tenant Architecture

Implementation of Multi-Tenant Architecture, a key feature of our platform. Designed to support multiple clients within a single instance, this architecture optimizes resource use while ensuring strict data isolation. With robust scalability, this feature is a testament to our commitment to providing a secure, efficient, high-performance platform for all users.

Multi-Tenant Architecture
Microservices Architecture

Our application is built as a suite of small, independent services, each running in its process. This design provides high flexibility, as each microservice can be developed, deployed, and scaled independently. It contributes to efficient fault isolation, ensuring that a problem in one service does not directly impact others, thereby enhancing our platform’s overall reliability and resilience.

Microservices Architecture
Julian Milinkovskyi
Founder of Puzzle-DMS
“What impressed me the most was how thorough Ficus Technologies was. After we discussed the solution, they would come back to me with a list of everything that they got from the conversation, what needed to be executed, and what the timeline was. Their project management was phenomenal to go along with being the best programmers I’ve ever worked with.”
Yuliia Borodavko

Yuliia Borodavko

Client Engagement Director

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