NDA - Ficus Technologies

Web Development for rental cars and apartments solution

Development of a platform that enables the purchase, sale and rent of real estates and vehicles
Country
Great Britain
Industry
Travel
Timeline
08.2017-10.2019
Project Team
12 developers

ABOUT PROJECT

Our client is a popular UK company providing convenient and secure online travel sales. Each person who is planning his vacation can use the platform to plan a route, search for a car and a hotel of any level. This reliable representative of the tourist business in Britain also helps in the search for rent and purchase of apartments. A flexible system of comments and reviews, which is based on social networks, allow clients to choose the most suitable vacation option for your budget.

50K+
Offers
3K+
Subscribers per season
25K+
Subscribers
63%
Repeat Bookings

THE CHALLENGE

Providing easy and complete access to all hotels and property rental services in the country. The task is complicated by the need to integrate standalone applications and CRM into a single system for user interaction and search optimization across all elements. Our product aims to overcome these obstacles by offering a streamlined end-to-end platform for all travel and rental needs.

PARTNERSHIP GOAL

We developed a Travel E-commerce site, marketplace, and CRM applications for our client. Specialized CRM application has enabled the company to establish adequate sales, marketing, and customer service management, ensuring customer loyalty and the development of long-term relationships. Using a marketplace and CRM application made it easier for customers to find, book, and create travel itineraries.

BEFORE
At the beginning of our cooperation, the company’s website and the CRM system were third-party resources, there were problems with booking and searching for rental objects, and there were many problems with paperwork.
AFTER
We got a product that accelerated the search, systematized the results, stored the history of actions, and gave staff and customers tips on the work plan. Our Complex system made it possible to automate most of the business processes.

THE TECHNOLOGIES WE USED IN PROJECT:

The firm came to us for outsourcing because they didn’t have an internal department for software development.

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WHAT WE DID

  • Flexible search and booking system.
  • Creation and processing of rental proposals.
  • Streamlined documentation and retention processes.
  • Integration of third-party services into the CRM system.
  • Complete cloud environment with advanced CI/CD capabilities.

WHAT THE COLLABORATION Process Looks Like

1
Idea discussion
  • We discuss what goals your new software should achieve.
2
Business Analysis
  • We analyze the current processes and needs of your business.
3
Desired State Modeling
  • Our team ensures the improvement of the analyzed process.
4
Solution Design
  • Together, we approve the optimal solution to meet your needs.
5
Architecture Design
  • Our team comes up with how the software will look and operate.
6
Software Development
  • We create a solution step by step with constant quality control.
7
Product testing
  • We do quality manual and automated testing of products.
8
Product release
  • We are ensuring that all stages of development are completed for a successful release.

Implemented Features

Location suggestion

We have developed an interesting system for selecting apartments and cars according to the compiled route. Users could make a route, and on it the system automatically selected well-located rental objects according to the location and the specified parameters.

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CRM

We’ve incorporated a shared ecosystem that seamlessly integrates marketplace and CRM applications. This feature simplifies the process of buying and selling, provides order tracking, and facilitates robust customer relationship management, all within a single, user-friendly platform.

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Ficus company logoVector 3
Let’s get started
Tell us about your project and the goals you want to achieve and we will get back to you with suggestions for our next steps.